{"id":1746,"date":"2024-08-27T14:44:46","date_gmt":"2024-08-27T14:44:46","guid":{"rendered":"https:\/\/bilingualdemo.crackstudio.pe\/?page_id=1746"},"modified":"2024-10-03T14:40:20","modified_gmt":"2024-10-03T14:40:20","slug":"virtual-complaints-book-peru","status":"publish","type":"page","link":"https:\/\/www.bilingualglobal.com\/es\/libro-virtual-de-reclamaciones\/","title":{"rendered":"Libro virtual de reclamaciones - Per\u00fa"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1746\" class=\"elementor elementor-1746\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f2bbad e-flex e-con-boxed e-con e-parent\" data-id=\"73f2bbad\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f211b31 elementor-widget elementor-widget-heading\" data-id=\"f211b31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Virtual Complaints Book &#8211; Peru<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82c9087 e-con-full e-flex e-con e-child\" data-id=\"82c9087\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28d108a elementor-widget elementor-widget-form\" data-id=\"28d108a\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<template id=\"cfef_logic_data_28d108a\" class=\"cfef_logic_data_js\" data-form-id=\"28d108a\">{&quot;field_cffe0de&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;menor_de_edad&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;Si&quot;,&quot;_id&quot;:&quot;6f5f1f2&quot;}]},&quot;nombre_pmt&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;menor_de_edad&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;Si&quot;,&quot;_id&quot;:&quot;3c04ec7&quot;}]},&quot;correo_pmt&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;menor_de_edad&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;Si&quot;,&quot;_id&quot;:&quot;3a2644d&quot;}]},&quot;documentacion_pmt&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;menor_de_edad&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;Si&quot;,&quot;_id&quot;:&quot;149b022&quot;}]},&quot;numero_documentacion_pmt&quot;:{&quot;display_mode&quot;:&quot;show&quot;,&quot;fire_action&quot;:&quot;All&quot;,&quot;file_types&quot;:&quot;png&quot;,&quot;logic_data&quot;:[{&quot;cfef_logic_field_id&quot;:&quot;menor_de_edad&quot;,&quot;cfef_logic_field_is&quot;:&quot;==&quot;,&quot;cfef_logic_compare_value&quot;:&quot;Si&quot;,&quot;_id&quot;:&quot;81702d5&quot;}]}}<\/template>\t\t<form class=\"elementor-form\" method=\"post\" name=\"Libro de Reclamaciones\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1746\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"28d108a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-numero_reclamacion elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[numero_reclamacion]\" id=\"form-field-numero_reclamacion\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"0000005\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_ef4cb1c elementor-col-100\">\n\t\t\t\t\t<h2>Identificaci\u00f3n del consumidor reclamante<\/h2> <span class=\"requeridos\">* Datos requeridos<\/span>\n<hr>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-nombre elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nombre\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[nombre]\" id=\"form-field-nombre\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nombre\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-pellido elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-pellido\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[pellido]\" id=\"form-field-pellido\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Apellido\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-segundo_apellido elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-segundo_apellido\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSegundo Apellido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[segundo_apellido]\" id=\"form-field-segundo_apellido\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Segundo Apellido\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-tipo_de_documentacion elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tipo_de_documentacion\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de documentaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[tipo_de_documentacion]\" id=\"form-field-tipo_de_documentacion\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Selecci\u00f3n de documentaci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" DNI\">DNI <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" CE\">CE <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Pasaporte\">Pasaporte <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" RUC\">RUC <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-numero_de_documentacion elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-numero_de_documentacion\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de documentaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[numero_de_documentacion]\" id=\"form-field-numero_de_documentacion\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00famero de documentaci\u00f3n\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-celular elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-celular\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCelular\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[celular]\" id=\"form-field-celular\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Celular\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-departamente elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-departamente\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDepartamento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[departamente]\" id=\"form-field-departamente\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccionar Departamento <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Amazonas\">Amazonas <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Ancash\">Ancash <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Apurimac\">Apurimac <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Arequipa\">Arequipa <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Ayacucho\">Ayacucho <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Cajamarca\">Cajamarca <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Callao\">Callao <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Cusco\">Cusco <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Huancavelica\">Huancavelica <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Huanuco\">Huanuco <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Ica\">Ica <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Junin\">Junin <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" La Libertad\">La Libertad <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Lambayeque\">Lambayeque <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Lima\">Lima <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Loreto\">Loreto <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Madre De Dios\">Madre De Dios <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Moquegua\">Moquegua <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Pasco\">Pasco <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Piura\">Piura <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Puno\">Puno <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" San Martin\">San Martin <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Tacna\">Tacna <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Tumbes\">Tumbes <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Ucayali\">Ucayali <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-provincia elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-provincia\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProvincia\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[provincia]\" id=\"form-field-provincia\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Provincia\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-distrito elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-distrito\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDistrito\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[distrito]\" id=\"form-field-distrito\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Distrito\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-direccion elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-direccion\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[direccion]\" id=\"form-field-direccion\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Direcci\u00f3n\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-referencia elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-referencia\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReferencia\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[referencia]\" id=\"form-field-referencia\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Referencia\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-correo_electronico elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-correo_electronico\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[correo_electronico]\" id=\"form-field-correo_electronico\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Correo electr\u00f3nico\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-menor_de_edad elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-menor_de_edad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u00bfEres menor de edad?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Si\" id=\"form-field-menor_de_edad-0\" name=\"form_fields[menor_de_edad]\" required=\"required\"> <label for=\"form-field-menor_de_edad-0\">Si<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"No\" id=\"form-field-menor_de_edad-1\" name=\"form_fields[menor_de_edad]\" required=\"required\"> <label for=\"form-field-menor_de_edad-1\">No<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_cffe0de elementor-col-100\">\n\t\t\t\t\t<h2>Padre \/ Madre \/ Tutor<\/h2>\n<hr>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-nombre_pmt elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nombre_pmt\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[nombre_pmt]\" id=\"form-field-nombre_pmt\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nombre \">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-correo_pmt elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-correo_pmt\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[correo_pmt]\" id=\"form-field-correo_pmt\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Correo electr\u00f3nico\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-documentacion_pmt elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-documentacion_pmt\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de documentaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[documentacion_pmt]\" id=\"form-field-documentacion_pmt\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Selecci\u00f3n de documentaci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" DNI\">DNI <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" CE\">CE <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Pasaporte\">Pasaporte <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" RUC\">RUC <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-numero_documentacion_pmt elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-numero_documentacion_pmt\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[numero_documentacion_pmt]\" id=\"form-field-numero_documentacion_pmt\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00famero de documento\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_4ecc890 elementor-col-100\">\n\t\t\t\t\t<h2>Detalle del reclamo y orden del consumidor<\/h2> <span class=\"requeridos\">* Datos requeridos<\/span>\n<hr>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-tipo_reclamo elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tipo_reclamo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[tipo_reclamo]\" id=\"form-field-tipo_reclamo\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Tipo de reclamo <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Reclamaci\u00f3n (1)\">Reclamaci\u00f3n (1) <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Queja(2)\">Queja(2) <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-tipo_consumo elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tipo_consumo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de servicio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[tipo_consumo]\" id=\"form-field-tipo_consumo\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Tipo de servicio <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Traducci\u00f3n\">Traducci\u00f3n <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Interpretaci\u00f3n\">Interpretaci\u00f3n <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-numero_pedido elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-numero_pedido\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN \u00ba de pedido. \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[numero_pedido]\" id=\"form-field-numero_pedido\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N \u00ba de pedido. \" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-fecha_rq elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fecha_rq\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de reclamaci\u00f3n \/ queja\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[fecha_rq]\" id=\"form-field-fecha_rq\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field elementor-use-native\" placeholder=\"Fecha de reclamaci\u00f3n \/ queja\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-proveedor elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-proveedor\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProveedor \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[proveedor]\" id=\"form-field-proveedor\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Proveedor \">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-monto_reclamo elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-monto_reclamo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMonto reclamado (S\/.)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[monto_reclamo]\" id=\"form-field-monto_reclamo\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Monto reclamado (S\/.)\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-descripcion_ps elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-descripcion_ps\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n del producto o servicio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[descripcion_ps]\" id=\"form-field-descripcion_ps\" rows=\"4\" placeholder=\"Descripci\u00f3n del producto o servicio\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-fecha_compra elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fecha_compra\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de compra\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[fecha_compra]\" id=\"form-field-fecha_compra\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field elementor-use-native\" placeholder=\"Fecha de compra\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-fecha_caducidad elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fecha_caducidad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de servicio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[fecha_caducidad]\" id=\"form-field-fecha_caducidad\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field elementor-use-native\" placeholder=\"Fecha de servicio\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-detalle_reclamacion elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-detalle_reclamacion\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle de la Reclamaci\u00f3n \/ Queja, seg\u00fan lo indicado por el cliente\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[detalle_reclamacion]\" id=\"form-field-detalle_reclamacion\" rows=\"4\" placeholder=\"Detalle de la Reclamaci\u00f3n \/ Queja, seg\u00fan lo indicado por el cliente\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-pedido_cliente elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-pedido_cliente\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPedido del Cliente\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[pedido_cliente]\" id=\"form-field-pedido_cliente\" rows=\"4\" placeholder=\"Pedido del Cliente\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_ea98799 elementor-col-100\">\n\t\t\t\t\t<p style=\"margin-bottom: 0px;\"><span style=\"color: var(--e-global-color-accent);\">(1)<\/span> <strong>Reclamaci\u00f3n:<\/strong> Desacuerdo relacionado con productos y \/ o servicios.<\/p>\n<p style=\"margin-bottom: 0px;\"><span style=\"color: var(--e-global-color-accent);\">(2)<\/span> <strong>Queja:<\/strong> Desacuerdo no relacionado con productos y \/ o servicios; o, malestar o insatisfacci\u00f3n con la atenci\u00f3n al p\u00fablico.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_740cccc elementor-col-50\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_740cccc]\" id=\"form-field-field_740cccc\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_740cccc\">Declaro que soy el due\u00f1o del servicio y acepto el contenido de este formulario al declarar bajo Declaraci\u00f3n Jurada la veracidad de los hechos descritos.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_8f3aea9 elementor-col-50\">\n\t\t\t\t\t<p style=\"margin-bottom: 0px;margin-top: 18px;font-size: 10px;\"><span style=\"color: var(--e-global-color-accent);\">*<\/span> La formulaci\u00f3n del reclamo no excluye el recurso a otros medios de resoluci\u00f3n de controversias ni es un requisito previo para presentar una denuncia ante el Indecopi.<\/p>\n<p style=\"margin-bottom: 0px;font-size: 10px;\"><span style=\"color: var(--e-global-color-accent);\">*<\/span> El proveedor debe responder a la reclamaci\u00f3n en un plazo no superior a quince (15) d\u00edas naturales, pudiendo ampliar el plazo hasta quince d\u00edas.<\/p>\n<p style=\"margin-bottom: 0px;font-size: 10px;\"><span style=\"color: var(--e-global-color-accent);\">*<\/span> Con la firma de este documento, el cliente autoriza a ser contactado despu\u00e9s de la tramitaci\u00f3n de la reclamaci\u00f3n para evaluar la calidad y satisfacci\u00f3n del proceso de atenci\u00f3n de reclamaciones.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_7d988ab elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_7d988ab]\" id=\"form-field-field_7d988ab\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\">\n\t\t\t\t<label for=\"form-field-field_7d988ab\">Mis datos personales ser\u00e1n procesados de acuerdo con la <a href=\"https:\/\/www.bilingualglobal.com\/es\/politicas-de-privacidad\/\">Cl\u00e1usula de informaci\u00f3n<\/a> que he le\u00eddo<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_2c0ff21 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_2c0ff21\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Ledx00qAAAAAN8fet_t1oHBucydgSA0TnRbosNv\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8657d09 elementor-view-framed elementor-shape-square elementor-absolute elementor-widget elementor-widget-icon\" data-id=\"8657d09\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-asterisk\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M478.21 334.093L336 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