About Us

Over 20 years of leadership in the language solutions and customer experience industries

Who We Are

Hundreds of clients trust our solutions to enhance their global business performance.

We pride ourselves on being agile and adaptable, tailoring our support to meet both personal and business needs through our extensive local and international network of professionals.

Multicultural Teams

Global Redundant Sites

Leed Certified Centers

Customer Service 24/7

Mission

Create value for our employees, community and clients; providing effective solutions in each interaction.

Vision

Be the strategic partner: leader for our clients.

Our Values

Proactivity

Service

Integrity

Adaptability

Certifications & Associations

They support our quality of service

ISO 9001 2015 v2

ISO 9001:2015

ISO 9001:2015 certification provides the basis for effective processes and effective people to deliver an effective product or service time after time. The key to any successful business is strong quality control.

Great Place to Work v2

Great Place to Work

Being part of Great Place to Work certification recognizes Bilingual for offering a world class work experience to its employees and that we are committed to building and maintaining a high-trust business culture.

PCI DSS v2

PCI DSS

PCI DSS standards and resources help protect people, processes, and technologies across the payment ecosystem to help secure payments worldwide. Standards are intended for entities that store, process or transmit payment account data, entities accepting or processing payment transactions, and for developers and manufacturers of software and devices used in those transactions.

Compliance

ISO 17100 v2

ISO 17100

Our adherence to ISO 17100 ensures that we meet rigorous industry standards, guaranteeing accuracy, consistency, and professionalism in every project. This commitment to continuous improvement provides our clients with confidence that they are partnering with a trusted and reliable language solutions provider.

HIPAA v2

HIPAA

With this certification, we assure our customers that we take their privacy and security very seriously and that we are approved and authorized to handle their information safely.

Associations

CSA RESEARCH v2

CSA RESEARCH

Each year, CSA Research publishes the industry's most comprehensive global market sizing, ranking the world's largest language services and technology companies. They track industry players and research companies' best online and offline international business practices.

BBB v2

BBB

In a market saturated with companies vying for customers, BBB Accreditation gives consumers confidence that they are dealing with an ethical and vetted business.

ALC v2

ALC

U.S.-based international trade association, representing businesses that provide language services to any type of client. ALC members are professional companies that provide translation, interpretation, localization, language testing, language training, and other language services across the globe.

ATA v2

ATA

This translation association is a regulatory body of translation professionals worldwide. Membership is usually required for translations to be recognized in the United States, especially in several public and private universities and public entities.

JUNTOS v2

JUNTOS

Association of Language Services of Latin America and the Caribbean

slator

SLATOR

Each year, Slator provides a comprehensive analysis of the global market, highlighting and ranking the world's largest language services and technology companies. Slator closely monitors key industry players and conducts research on best practices for international business, both online and offline.

Achievements

Inc 5000 v2

Inc 5000

Bilingual has earned a spot on the Inc. 5000 list for both 2023 and 2024, recognized as one of the fastest-growing companies. This achievement underscores our commitment to excellence in language solutions and global outsourcing, driving innovation and success for our clients worldwide.

High res badge Top 100 Global 1

CSA Global

Bilingual is proud to be ranked among the top 100 global language service providers by CSA in 2024. This recognition highlights our dedication to delivering high-quality language solutions and our strong presence in the global market.

High res top10 LATAM Rank2 1

CSA Latam

Bilingual has been recognized as one of the top 10 language service providers globally and ranked #2 in Latin America. This distinction reflects our commitment to excellence, innovation, and leadership in the language solutions industry.

slator

Slator Raking

Bilingual is honored to be ranked 101 in the Slator 2024 Language Service Provider Index. This inclusion highlights our strong performance and growing influence in the language services industry, reflecting our dedication to providing top-notch solutions and exceptional client service.